I had the pleasure of working with Theresa in several different contexts (business, non profit, education), and every time she impresses me with her ability to engage and facilitate individuals and teams, whether it’s around innovation, design thinking, sales, or organizational culture. She’s awesome at working with people and building their own capabilities.

Scott Sanchez Chief Innovation Officer, Nationwide Insurance

I love working with The Fiery Feather! Theresa is a great thinker, an outstanding communicator, and an inventive problem solver. She’s got a keen understanding of process, knowing when and how things can go off the rails. And even more important, she’s a student of human psychology and organizational design, so she works with emotional intelligence (and grace under fire) to solve all kinds of business problems.

Zach Pousman Founder, Helpfully

Working with Theresa is a joy due to her highly collaborative style and expertise across many subject areas. She has an extensive array of frameworks, knowledge sources, and human connections. She can tap into a wealth of additional resources that further extend her value to a company, team, or audience. Theresa's style rests on a solid foundation of market insights, teamwork, creative problem solving and solid execution. This foundation, coupled with her growth mindset, exuberant energy, openness to ideas and willingness to learn make her an immense asset to anyone who chooses to work with her.

Katie Huie Director of Continuous Improvement, Elavon

Theresa is a powerfully open person who consistently encourages people through complex business and social situations. As a strategic partner, her ability to take on all of my tangents and make directional sense of them is an art form few people have. As a facilitator, her levity and energy pull people and ideas into the conversation. All of these skills combined make her an incredible friend and collaborator, a thoughtful team player, and a leader very worth of following.

Shelton Davis Founder, Empathy Lab

Theresa has been a fantastic partner and an asset to our organization. She has the ability to assess the needs of our employees and business in a way that is comprehensive. She has designed, developed and executed training sessions for our business that not only were well received, but also drove sales results. She has the ability to communicate effectively with our sales organization and relate training to real-life scenarios. Her training approach is well thought out, strategic in nature, and delivered flawlessly.

Douglas Mearkle Senior Vice President, TD Bank

Theresa Ward is very easy to describe and even easier to recommend. She has dedicated her life to helping others be successful. Her enthusiasm is contagious. She has a flair about her. She has 'it'. Honest, reliable and trustworthy, her word is her bond. She cares deeply about her workmates and her clients. She will always ask the very important questions and the tough questions. What you see is exactly what you get and what you witness is absolutely real. I will always be proud of Theresa and thankful for her contribution to my life.

Steve Barger Founder, The Barger Group

Theresa has been a critical member of the Primary Theory team and has added tremendous value to how we deliver and engage with our customers and each other. She excels in collaborating to get things done efficiently while managing projects and clients thoughtfully. Theresa has also supported our cultural aspirations and commitments with work that reinforces what makes this agency special. We appreciate her work and recommend her to any organization looking to improve delivery, processes or strategic client management.

Brent Beatty VP of Business Development, Primary Theory