Culturally-Minded Productivity Support For Teams Of Any Size

From one-time workshops to long-term consulting, we are here to guide your business and culture transformation.

“All participants walk away from her sessions having learned something, no matter their experience level. I couldn’t recommend Theresa enough as an enthusiastic trainer with engaging and relevant content.”

— Caitlyn Nolan, Project Manager, Aliera Healthcare

KEYNOTES & WORKSHOPS


Empower team leaders and members with captivating talks and inspiring workshops.

Each session is crafted using adult learning theory, applying techniques that spark lasting momentum for both professional development and personal growth.

This brief presentation highlights organizational and time management best practices (including the “Getting Things Done” and Pomodoro methodology), in order to empower participants to kickstart a healthy and effective daily routine.

It may not sound like the most exciting topic but, as many of us have experienced, a poorly run meeting can be an enemy of productivity. This program unveils the secrets of why employees resist meeting attendance and participation. Learn how to prepare for leading team meetings of any size, ensure that your audience shows up (both physically and mentally), conduct an efficient and purposeful conversation, and convert that conversation into real results.

Need to tackle the hard stuff? This interactive lecture combines behavioral frameworks and approaches with personal storytelling to help participants create safe spaces and gain confidence in awkward (or even toxic) situations. We review how to overcome objections in negotiation, how to de-escalate conflict in a meeting, and how to gracefully say no. Ideal for sales teams and new leaders.

This session focuses on the communication techniques of “being coachable” (seeking out and receiving constructive criticism) as well as providing feedback and coaching others (peers and direct reports, in some cases leadership) in an effective way that allows for change and growth while not damaging trusted relationships.

This session covers best practices for Considerate, Contextual, Co-operative, and Customized communication techniques. We cover how to best leverage various channels like email, chat, phone, or face to face in order to get what you need from any interaction. Different preferences and personality types (e.g. introvert v extrovert) are discussed as a consideration for adapting communication styles. We also cover the meaning and recognition of non-verbal cues and build emotional intelligence skills.

PROGRAM OR PROJECT MANAGEMENT


Look no further if you need to expedite a product launch, implement a strategy that’s been sitting on the shelf, or simply get your existing work to feel more organized and cohesive.

The Fiery Feather creates a supportive and structured experience in serving as a strategic project manager for a single initiative, or a fractional COO across an organization.

“Theresa has been a critical member of the Primary Theory team and has added tremendous value to how we deliver and engage with our customers and each other. She excels in collaborating to get things done efficiently while managing projects and clients thoughtfully. Theresa has also supported our cultural aspirations and commitments with work that reinforces what makes this agency special.”

Brent Beatty, VP of Business Development, Primary Theory

MEETING & EVENT FACILITATION


Team members and leaders need to be able to fully participate in important brainstorming sessions, strategic planning meetings, and team building events.

Get out of the weeds and let The Fiery Feather help to plan and execute the best meeting you’ll have all year. Theresa M. Ward serves as a master facilitator who ensures that ideas are heard (and documented!), objectives get met (on time!), and (believe it or not!) everyone enjoys themselves.

“Theresa is a great thinker, an outstanding communicator, and an inventive problem solver. She’s got a keen understanding of process, knowing when and how things can go off the rails. And even more important, she’s a student of human psychology and organizational design, so she works with emotional intelligence (and grace under fire) to solve all kinds of business problems.”

Zach Pousman, Founder, Helpfully

TEAM CULTURE SUPPORT


Productivity is about the heart, not just the head. When your team isn’t collaborating well, is struggling with trust, or just doesn’t seem fully engaged in the work – it can impact both your bottom line and your sanity.

The Fiery Feather serves as an extension of your team to diagnose challenges in team culture and infuse collaboration techniques. This can include one-on-one coaching or group activities, during a one-time retreat or over an extended period of time. We commit until the team is back on track and each individual’s strengths are shining.

“Theresa’s genuine passion for helping our team reach its full potential shines through in every important piece of culture-building wisdom she shares. Theresa’s thoughtful guidance during this early stage of our journey has empowered us to be closer as a team, more organized as a company, and even stronger as an industry up-and-comer.”

Michelle Khouri, CEO and Founder, FRQNCY Media

WHAT MY CLIENTS HAVE TO SAY


  • Theresa is a powerfully open person who consistently encourages people through complex business and social situations. As a strategic partner, her ability to take on all of my tangents and make directional sense of them is an art form few people have. As a facilitator, her levity and energy pull people and ideas into the conversation. All of these skills combined make her an incredible friend and collaborator, a thoughtful team player, and a leader very worth of following.

    Shelton Davis Founder, Empathy Lab
  • Theresa Ward is very easy to describe and even easier to recommend. She has dedicated her life to helping others be successful. Her enthusiasm is contagious. She has a flair about her. She has 'it'. Honest, reliable and trustworthy, her word is her bond. She cares deeply about her workmates and her clients. She will always ask the very important questions and the tough questions. What you see is exactly what you get and what you witness is absolutely real. I will always be proud of Theresa and thankful for her contribution to my life.

    Steve Barger Founder, The Barger Group
  • Theresa has been a critical member of the Primary Theory team and has added tremendous value to how we deliver and engage with our customers and each other. She excels in collaborating to get things done efficiently while managing projects and clients thoughtfully. Theresa has also supported our cultural aspirations and commitments with work that reinforces what makes this agency special. We appreciate her work and recommend her to any organization looking to improve delivery, processes or strategic client management.

    Brent Beatty VP of Business Development, Primary Theory
  • I love working with The Fiery Feather! Theresa is a great thinker, an outstanding communicator, and an inventive problem solver. She’s got a keen understanding of process, knowing when and how things can go off the rails. And even more important, she’s a student of human psychology and organizational design, so she works with emotional intelligence (and grace under fire) to solve all kinds of business problems.

    Zach Pousman Founder, Helpfully
  • I had the pleasure of working with Theresa in several different contexts (business, non profit, education), and every time she impresses me with her ability to engage and facilitate individuals and teams, whether it’s around innovation, design thinking, sales, or organizational culture. She’s awesome at working with people and building their own capabilities.

    Scott Sanchez Chief Innovation Officer, Nationwide Insurance
  • Theresa has been a fantastic partner and an asset to our organization. She has the ability to assess the needs of our employees and business in a way that is comprehensive. She has designed, developed and executed training sessions for our business that not only were well received, but also drove sales results. She has the ability to communicate effectively with our sales organization and relate training to real-life scenarios. Her training approach is well thought out, strategic in nature, and delivered flawlessly.

    Douglas Mearkle Senior Vice President, TD Bank
  • Working with Theresa is a joy due to her highly collaborative style and expertise across many subject areas. She has an extensive array of frameworks, knowledge sources, and human connections. She can tap into a wealth of additional resources that further extend her value to a company, team, or audience. Theresa's style rests on a solid foundation of market insights, teamwork, creative problem solving and solid execution. This foundation, coupled with her growth mindset, exuberant energy, openness to ideas and willingness to learn make her an immense asset to anyone who chooses to work with her.

    Katie Huie Director of Continuous Improvement, Elavon

TAKE THE FIRST STEP


Sign up to get tips and inspiration for transforming your team and launching your projects, products, and programs.

twadminServices